FAQs

How do I get support?

Just reach out via our website or call us directly for remote help.

What devices do you support?

We assist with PCs, laptops, Macs, and many common peripherals remotely.

Is remote support secure?

Absolutely. We use encrypted connections and never access your data without permission.

What are your working hours?

We’re available Monday through Friday, 9am to 6pm local time.

How fast is your response?

Most issues get addressed within an hour after contact.

Can you help with software installation?

Yes, we assist with installing, updating, and troubleshooting most common software.